The Lionel Wendt Art Centre Terms and Conditions

The Lionel Wendt Art Centre (LWAC) provides ticketing services, including the sale & distribution of tickets, as agent for the venue for the relevant event.

In providing these services, LWAC owns & operates
Please read these Terms & Conditions carefully before purchasing a ticket. By purchasing a ticket from the LWAC, you agree to be bound by these Terms & Conditions.
These Terms & Conditions relate both to the sale of tickets & attendance at events. These Terms & Conditions apply to both the original purchaser & any subsequent ticketholders.

Variation to Terms & Conditions

LWAC may vary these Terms & Conditions at any time. Any variations will only apply to ticket purchases made after these Terms & Conditions have been updated.

Additional Seller Terms & Conditions

Each ticket is also sold subject to any additional terms & conditions disclosed by the host (Seller) of the particular event. The Seller's Terms may be disclosed as part of the event information on Lionel Wendt's website & at Lionel Wendt Box Office at the time of purchase. The Seller's Terms may be verified from LWAC on request.

General Terms & Conditions

Lionel Wendt acts as agent for the Seller in the sale of tickets. As such, except as specified in these Terms & Conditions, all claims in connection with tickets or events are the sole responsibility of the Seller &, except to the extent required by law (including the Sri Lankan Consumer Law) Lionel Wendt otherwise has no liability to you.

Refunds, exchanges & Replacements

  1. Lionel Wendt will only offer a refund or exchange of a ticket if an event is cancelled, rescheduled or significantly relocated by the Seller (& you cannot or do not wish to attend the rescheduled or relocated event), or to the extent otherwise required by law (including the Sri Lankan Consumer Law). You must apply for a refund within a reasonable time. Lionel Wendt does not offer refunds or exchanges as a result of a change in your personal circumstances.
  2. If an event is cancelled, rescheduled or significantly relocated by the Seller, all liability is limited to the amount for which the ticket was purchased (not including any fees or charges). Proof of purchase may be required for any refund or exchange. Neither Lionel Wendt nor the Seller will be liable for any other losses incurred by you as a result of the cancellation, rescheduling or relocation of an event, including any travel & accommodation expenses.
  3. Lionel Wendt will only replace lost, stolen, damaged or destroyed tickets if the authenticity of the ticket can be verified, including proof of purchase, & if you give 3 (three) hours' notice before the event. Lionel Wendt may charge a reasonable fee for the replacement of tickets. Lionel Wendt may not replace tickets where seating is unallocated (general admission tickets).
  4. Variations to Performances or Events

  5. The Seller reserves the right to add, withdraw, reschedule or substitute artists &/or vary advertised programs, prices, venues, seating arrangements (including ticket categories) & audience capacity.
  6. Conditions of Entry

  7. Admission to an event is subject to the Seller's Terms. In particular, the following form part of the Seller's terms unless otherwise specified:
    • You may be denied entry into, or removed from, an event where the Seller has reasonable grounds to do so, including if you breach these Terms & Conditions or the Seller's Terms, or you are intoxicated, under the influence of illicit drugs, inappropriately attired or adversely affecting the enjoyment of the event by others.
    • If you arrive late, you may not be admitted until a suitable break in the event.
    • You may not be permitted to take into the event, or use, cameras or other photographic or recording equipment (including mobile phones).
    • You may be required to submit to a search of your person &/or possessions before entering the event.

    Authenticity & Validity of Tickets

  8. Entry to an event may be refused if the authenticity or validity of a ticket is questionable, including because the ticket has been damaged or defaced in any way, or has not been purchased from Lionel Wendt or other authorised points of sale.
  9. Resale of Tickets & Scalping

  10. Tickets may not, without the prior written consent of Lionel Wendt & the Seller, be resold or offered for resale at a premium (including via on-line auction or other unauthorised resale sites) or used for advertising, promotion or other commercial purposes (including competitions & trade promotions) or to enhance the dem& for other goods or services. If a ticket is sold or used in breach of this condition, the ticket may be cancelled without a refund & the ticketholder may be refused admission. Lionel Wendt &/or the Seller will take all reasonable steps to notify you of Lionel Wendt's intention to cancel the ticket or render it invalid within a reasonable time before cancelling it or rendering it invalid.
  11. SCALPING WARNING: The resale of tickets in certain circumstances is governed by ticket sales legislation & may attract criminal penalties.

    Collection & Delivery of Tickets

  12. You must allow adequate time for collection or Delivery of Tickets. Methods of collection &/or delivery will be available when choosing your collection/delivery details. In the interests of minimising ticket scalping, Lionel Wendt may change your delivery method to "venue collect" at its discretion.
  13. Where concessions are applicable, suitable & valid identification must be provided for collection of tickets & at the event.
  14. Limitations on Number of Tickets Purchased

  15. When purchasing tickets for a particular event you may be limited to a specified number of tickets. If you exceed the stated ticket limit, you may have any or all of your orders & tickets cancelled without notice by Lionel Wendt at its discretion. This includes orders associated with the same name, e-mail address, billing address, credit card number or other information. Ticket limits apply to ensure fair access to tickets for fans, & as a measure to minimise ticket scalping.
  16. Errors

  17. While Lionel Wendt takes all reasonable care to ensure that tickets are correctly priced & only available for sale when intended, sometimes errors may occur. Lionel Wendt may cancel an order made as a result of any such error, although in the case of a pricing error Lionel Wendt will endeavour to contact you to give you the option of purchasing the ticket at the correct price.
  18. Lionel Wendt Online Terms of Use & Privacy Policy

  19. The Website Terms of Use & the Lionel Wendt Privacy Policy are incorporated into these Terms & Conditions & apply to all sales through this Site.
  20. General

  21. The term 'including' when used in these Terms & Conditions is not a term of limitation.